Returns & Exchanges

At Cherry Republic, we stand behind the quality of our orchard-fresh products and want you to be 100% satisfied with every bite. If your order doesn't meet your expectations, we are happy to offer a replacement or a full refund within 30 days of purchase.

Return Process

• 1.
  Contact Our Citizens

  Reach out to our customer service team via phone or email with your order number to initiate a return or report a quality issue.

• 2.
  Document the Issue

  For damaged or spoiled food items, please provide a brief description and a photo so we can improve our shipping and quality control processes.

• 3.
  Receive Authorization

  Once reviewed, we will provide you with a return authorization number or confirm your eligibility for a direct replacement without needing to ship the item back.

• 4.
  Process Refund or Exchange

  We will promptly ship out your replacement cherry treats or issue a credit to your original payment method within 5-7 business days.